ACCEPTABLE USE POLICY

Last modified: 8 July 2021

INTRODUCTION


By using Telkom Music Powered by JOOX (the “Service”), you agree to comply with this Acceptable Use Policy (“AUP”).

If you violate any provisions of this AUP, we may suspend or terminate your access to the Service without notice in accordance with the User Agreement.

All defined terms used in this AUP have the same meaning as defined in the User Agreement, unless the context requires otherwise.

PROHIBITED ACTIVITIES AND CONDUCT


You agree not to engage in any of the following prohibited activities when using the Service, or allow any person to use your Account to do the same:

RESTRICTIONS RELATING TO THE SERVICE


You may not, nor may you permit any other person to (except where we expressly permit you to do so):

RESTRICTIONS OF YOUR CONTENT


You may not, nor may you permit any other person to upload, share, publish, live stream, transmit or otherwise make available on or through the Service any of Your Content that:

PROHIBITED USERS


You may not register for or use the Service if:

DETECTION OF AUP VIOLATIONS AND UNAUTHORIZED USE


Please note that there may be technological measures in the Service that are designed to detect uses of the Service that violate this AUP and to prevent unlicensed or unauthorized use of the Service. You agree that we may use these measures and that you will not seek to disable or circumvent them in any way.

VIOLATIONS OF THIS AUP


If you violate any provisions of this AUP, depending on the severity of your violations, we may take any appropriate actions without notice to you, including but not limited to temporarily or permanently limiting your Service Account access, suspending or terminating your access to the Service in accordance with the User Agreement. If necessary, we may cooperate with law enforcement agencies to investigate any unlawful acts on the Service.

REPORTING MECHANISM


If you become aware of any person using the Service or engage in any acts that violate any applicable law, regulation, ordinance or rule and/or this AUP, you may file a complaint at feedback@joox.com cc legal@tencent.co.za in the Services.

We will process all feedback as soon as possible in accordance with relevant laws and regulations upon receipt of the feedback.

QUESTIONS


Should you have any questions about this AUP or wish to report violations of this AUP, please contact us at:

Self Help

https://www.telkommusic.co.za

Telkom Music Powered by JOOX website

https://www.telkommusic.co.za

Call centre

081 180 or email 180@telkom.co.za

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